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Your bajiik account wallet connects to Nagad, Upay and Bank Transfer so you can move money in and out without leaving the platform. Every deposit and withdrawal routes through the same account area — log in, open the cashier, and the steps are right in front of you.
Adding money to your account starts at the cashier section, which is visible as soon as you log in on mobile or browser. We support Nagad, Upay and Bank Transfer — pick the one your wallet is already set up for and the form loads the relevant fields instantly. Enter only what the on-screen form asks for; the fields vary slightly by method.
From the bajiik home screen, tap your account icon and select the cashier or deposit section. It is the same route on mobile browser and desktop.
Select Nagad, Upay or Bank Transfer from the method list. The form updates to show only the fields that apply to your chosen method.
Type the amount you want to deposit, review the details shown on screen, and submit. Follow any confirmation step your wallet app or bank requires on their side.
Once the transaction processes, your updated balance shows in the account wallet area. The cashier history also logs the reference and status for your records.
Withdrawals follow a path inside the same cashier area you use for deposits. Open the withdrawal tab, choose the method — Nagad, Upay or Bank Transfer — and enter the amount you want to move out. The account area will show any minimum amount or condition that applies to your account at that point; we do not publish a universal figure here because it can depend on your account status and the method selected.
Navigate to the cashier section and switch to the withdrawal tab. The layout mirrors the deposit screen so the path is familiar.
Choose Nagad, Upay or Bank Transfer, then type the withdrawal amount. The screen will show if a condition applies before you confirm.
Confirm the wallet number or bank account displayed matches your registered details. Corrections require a support request before the withdrawal can proceed.
After confirming, note the reference number from your account history. This is your evidence if you need to raise a query with our support team later.
Account verification on bajiik follows the fields and prompts shown inside your own account area — those instructions are the authoritative source for what is required at your stage. We do not publish a fixed document list here because the fields presented depend on your account history, the methods you have used and the status flags visible to you when you log in.
Your account area will display a verification prompt if one is required. Read the full notice before uploading anything — it specifies which fields apply to your account.
Complete each field the system presents in sequence. The required inputs vary by account status, so the form on your screen is the only checklist that applies to you.
The verification process checks that the wallet or bank account you use matches the name and details registered to your bajiik account. Keep them consistent.
If the instructions shown inside your account area are not clear, reach out to our support team. They can clarify a specific field without asking you to restart the process.
The payment methods listed below are the ones we have configured for Bangladesh accounts. Each one appears inside the cashier when you are logged in, and the form adjusts to the method you select. Availability for your account depends on your region and the current status of your wallet or bank account. If a method does not appear in your cashier, check that your account details are complete — an incomplete profile can hide certain options.
Mobile wallet deposit and withdrawal through your Nagad account. The cashier prompts you for your Nagad number and the amount.
Upay wallet transfers available for eligible accounts. Select Upay in the cashier and follow the fields shown on screen.
Direct bank account transfer for accounts linked to a supported local bank. Bank details are shown in the cashier when you select this method.
Every deposit and withdrawal you complete generates a record in your bajiik account history and a corresponding entry in your Nagad, Upay or bank statement. Matching these two records is the practical way to confirm a transaction has landed correctly — or to identify what went wrong if it has not. The reference number shown in your account history is the key piece of evidence for both.
Every transaction in your account history carries a reference number. Copy this from the cashier history immediately after a deposit or withdrawal. It is the identifier our support team uses to locate the transaction on our side.
Your account history shows a status label — pending, processing, completed or declined — next to each transaction. Check this label before assuming a transaction has failed. A pending status means the record exists and is being processed.
The transaction history inside your account area logs every cashier action in chronological order. Use the date and amount columns to find the entry that corresponds to a specific wallet deduction or bank statement line.
Screenshot your wallet confirmation and your account history entry for each transaction. If you need to raise a dispute, these two records together give our support team everything needed to investigate without delay.
Account safety on bajiik comes down to four practical habits that protect both your funds and your personal data. The platform itself enforces identity checks at the account level, but what you do on your side — verifying the domain, keeping wallet ownership consistent, completing identity fields honestly — determines whether your account runs without friction.
Always open your account through the bajiik domain. Bookmark the address after your first login. Phishing links copy the visual layout but cannot replicate the verified domain — the URL bar is your first check.
Complete the account verification fields your account area requests. A fully verified account has fewer restrictions and a shorter path through any withdrawal check the system applies to unverified accounts.
The Nagad, Upay or bank account you use for transactions must be registered in the same name as your bajiik account. Mismatched ownership is the most common reason a withdrawal is held for manual review.
Our support team handles account security queries, disputed transactions and verification questions. Reach them through the contact route published inside your account area — do not share login details with any third party claiming to represent us.
The questions below cover the banking situations our account holders ask about most. If your question is not answered here, open a support request from inside your account area and include the transaction reference number relevant to your query.
Your cashier shows Nagad, Upay and Bank Transfer for eligible Bangladesh accounts. The method list in your logged-in cashier is the definitive view — only methods matched to your account and region appear there.
Check the status label in your cashier history first. If the status shows pending or processing, wait before contacting support. If it shows completed but your balance has not updated, send the transaction reference to our support team right away.
The minimum withdrawal amount, if one applies, is shown in your cashier at the time you submit a request. We do not publish a fixed figure here because it can vary by method and account status — check the on-screen field for the current value.
The most common reasons are an unverified account, a mismatch between your wallet name and your registered account name, or an incomplete verification step. Open your account area, check for any pending notice, and contact support with your withdrawal reference if nothing is flagged.
Match the reference number in your bajiik account history against the confirmation SMS or receipt from your Nagad or Upay app. If both records show the same amount and reference, the transfer has been logged on both sides correctly.
No. The wallet you use for withdrawals must be registered in the same name as your bajiik account. Using a wallet in a different name will cause the withdrawal to be held. Update your account details or use a wallet in your own name before submitting the request.