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bajiik is committed to handling your personal information with care. This policy explains what data we collect when you open an account, how we use it, and the choices available to you — with access and eligibility subject to your local law and eligible regions.
When you create an account with bajiik, we collect the information you provide during registration — your name, contact details, and the payment method you choose to link, such as Nagad, Upay, or Bank Transfer. This data is used to verify your identity, process transactions, and keep your account secure. We do not sell your personal information to third parties, and we do not share it with external parties except where required to process your transactions or comply with applicable legal obligations in your jurisdiction. The scope of this policy covers data collected through our website and account platform. It does not extend to third-party websites you may reach through links on our pages — those services operate under their own privacy terms. Your use of payment rails like Nagad or Bank Transfer involves those providers' own data handling practices, which sit outside this policy. We retain your account data for as long as your account remains active and for a period thereafter as required by applicable law. If you close your account, you may request that we review what data we hold and, where permitted by law, delete records that are no longer required. Availability of specific data rights depends on your local law and the eligible regions we serve. For any question about how your data is handled, our support team is reachable through the contact routes listed on this page.
Understanding the boundaries of this policy helps you know where your data rights apply and where to look for additional terms.
Data collected when you register, log in, or update your account details falls fully within this policy. This includes your contact information, device identifiers used during login, and any verification steps completed through your account page.
Payment records linked to Nagad, Upay, or Bank Transfer deposits and withdrawals are covered here in terms of how we store and protect that data. The payment providers themselves operate under their own separate privacy terms.
Your browsing behaviour on our platform — pages visited, session duration, and device type — is collected to improve how the site works for you. This data is handled under this policy and is not used for purposes beyond platform operation and security.
Links to external sites, game content delivered by studio partners, and any off-platform services you access independently are not governed by this policy. We recommend reviewing the privacy terms of any third-party service you use alongside your bajiik account.
You have several practical options when it comes to the personal information we hold. To review the data linked to your account, open the account settings page and check the profile and verification sections — the fields shown there reflect what we currently hold for your record. If any detail is incorrect, you can update it directly through those fields or raise a correction request with our support team. If you want to understand what data we have collected beyond what is visible in your account, or if you wish to raise a question about how a specific piece of information is being used, our support team handles these requests through the contact routes published on this site. For a formal request to restrict processing or to ask about deletion, submit your query in writing through the support channel and include your registered contact detail so we can locate your record. Response timelines depend on the nature of the request and applicable local law.
Open your account settings to see the profile and verification data currently held. The fields shown are the active record we use for your account.
Update incorrect information directly in your account profile, or contact support with the specific detail you need changed and your registered contact information.
Send your question through the published support route. Include your account contact detail so the team can locate your record and respond accurately.
For a formal request about data retention or deletion, submit in writing via support. Outcomes depend on applicable local law and the eligible regions we serve.
If you have a question about this policy or want to act on your data rights, use the contact routes published on the bajiik site. Our support team handles privacy queries alongside general account questions.
Open the live chat window on the site to speak with the support team directly about your account data or a privacy question.
Send a written privacy request or data question to the support email address listed in the contact section of the site. Include your registered account detail.
The help centre on the site contains published guidance on account management and data handling. Check there first for answers to common privacy questions.
We apply standard security measures to protect the data held in your account, including encrypted connections when you log in or submit payment details through Nagad, Upay, or Bank Transfer. Our approach to data handling is shaped by the need to keep your account functional and secure, not by commercial data sharing.
We use cookies to keep your session active, remember your login state across visits, and understand how the site is used at an aggregate level. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how your account functions.
Your account is protected by the login credentials you set at registration. We recommend keeping your contact detail current so that account recovery routes remain accessible to you through the steps shown in your account page.
We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a review of retained data through the support contact routes published on this site.
When this policy changes in a material way, we will update the version on this page. Continuing to use your account after a posted update means you have had the opportunity to review the revised terms. Contact support if you have questions about any change.
Answers to the questions we hear most often about how bajiik handles your data and what options you have.
We collect the details you enter during registration — your name, contact information, and the payment method you link, such as Nagad, Upay, or Bank Transfer. We also collect device and session data when you log in, which is used to keep your account secure.
We do not sell your data. We share information only where necessary to process your transactions through payment providers like Nagad or Bank Transfer, or where required by applicable law. Each payment provider operates under its own privacy terms.
Your data is retained while your account is active and for a period after closure as required by applicable law in your jurisdiction. If you close your account and want to ask about specific records, contact support through the routes listed on this site.
Open your account settings page and update the relevant fields directly. If a detail cannot be changed through the account page, contact our support team with the correction you need and your registered contact information so we can locate your record.
You can submit a written deletion request through the support contact route published on the site. Whether deletion is possible depends on applicable local law and any legal retention obligations. The support team will confirm what can be actioned for your account.
Use the live chat or email support routes listed on the bajiik site. Include your registered account contact detail in any written request so the team can identify your record and respond to your specific question accurately.