Before you open an account on bajiik, these terms set out what we expect from you and what you can expect from us — covering account access, wallet transactions through Nagad, Upay, and Bank Transfer, and how disputes are handled. Access and eligibility depend on your local law and the regions where bajiik operates.
Account Eligibility
Transaction Rules
Wallet & Payment Terms
Policy Updates
POLICY POSTURE
How These Terms Govern Your Account
These terms form the agreement between you and bajiik the moment you complete registration and access your account. They apply to every action you take on the platform — logging in from your mobile browser, initiating a deposit through Nagad or Upay, requesting a withdrawal via Bank Transfer, or contacting our support team with an account query. We may update these terms when our services change or when applicable regulations require it. When we do, we will post the revised version on this page and note the effective date at the top. Continuing to use your account after that date means you accept the updated terms. If you disagree with a change, you should stop using the account and contact support to close it. Eligibility to hold an account is subject to your local law and the regions where bajiik is permitted to operate. We do not make representations about lawfulness in every jurisdiction — that determination is yours to make before registering. Where local law restricts or prohibits access, these terms do not override that restriction. All monetary values in your account wallet are held in the currency shown in your account dashboard. Transactions processed through Nagad, Upay, or Bank Transfer are subject to the limits and verification steps displayed at the time of the transaction.
Nagad
Upay
Bank Transfer
Account Wallet
Eligible Regions
TERMS COVERAGE
What These Terms Cover and What They Do Not
Account Access
These terms govern how you register, log in, and maintain your bajiik account. This includes identity verification steps shown during registration, session management on mobile and desktop browsers, and the conditions under which we may suspend or close an account.
Wallet Transactions
Deposits and withdrawals processed through Nagad, Upay, or Bank Transfer fall within these terms. The limits, verification requirements, and processing steps shown in your account at the time of a transaction are part of this agreement and may change with notice.
Site Content
The games, odds displays, promotional notices, and editorial content on bajiik are covered by these terms in respect of how you may use them. You may not copy, redistribute, or commercially exploit any content from the platform without our written permission.
Third-Party Services
Payment processors, game content studios, and any external services linked from bajiik operate under their own terms. We are not responsible for the policies or conduct of those third parties. Clicking through to an external service means you leave the scope of these terms.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have several practical options for managing how your account data is held and used. These are not automatic — you need to initiate them through the account settings page or by contacting support directly. We aim to respond to account-related requests within a reasonable time, though we do not commit to a fixed processing window because verification steps vary by request type. For any request involving your transaction history or personal details, have your registered mobile number and the email address on your account ready. Our support team will use those to confirm your identity before making any change. Requests submitted without adequate verification cannot be processed, and we will ask you to resubmit with the correct details rather than proceeding on incomplete information.
Review Your Records
Open the transaction history section in your signed-in account to see a full log of deposits, withdrawals, and account activity. If a record appears incorrect, note the date and amount before raising it with support.
Correct Account Details
You can update your registered email address, mobile number, and display name from the account settings page. Changes to identity documents require support verification and cannot be made through self-service alone.
Raise a Policy Question
If any part of these terms is unclear, send your question through the support contact route on this page. We will respond with a plain-language explanation rather than a legal citation wherever possible.
Request Account Closure
To close your account, contact support and confirm your identity. We will process the closure after any pending transactions are settled and your wallet balance is returned through your last verified payment method.
POLICY CONTACT
Reach Us About These Terms
Live Chat
Open the chat widget from any page while signed in to ask a terms or account question directly. Available through the support section of your account dashboard.
Email Support
Send a written query to the support address listed in your account profile page. Include your registered mobile number so we can locate your account without delay.
Help Centre
The Help Centre linked from the footer covers common terms questions, account verification steps, and wallet transaction queries. Check there first for answers to standard policy questions.
HOW WE HANDLE THIS
Data, Security and Policy Requests
Account Data Retention
We retain your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can ask what data we hold by contacting support with your registered details for identity confirmation.
Cookie Use
bajiik uses cookies to keep your session active across pages and to remember your language and display preferences. You can manage cookie settings through your browser. Disabling session cookies will affect your ability to stay logged in.
Account Security
Your account is protected by the password and any verification method you set during registration. We do not store payment credentials from Nagad, Upay, or Bank Transfer on our servers — those transactions pass through the respective payment provider's own secure flow.
Requesting Policy Changes
If you believe a term is being applied incorrectly to your account, contact support in writing with the specific clause and the transaction or action in question. We will review and respond before taking any further account action.
TERMS FAQ
Common Questions About These Terms
Do these terms apply to me if I am in Bangladesh?
Access and eligibility depend on your local law and the regions where bajiik is permitted to operate. If online gaming accounts are restricted under the laws applicable to you, these terms do not override that restriction. Review your local regulations before registering.
How will I know if the terms have changed?
We post the updated version on this page with a revised effective date. If you are signed in when a significant change takes effect, you may see a notice on your account home screen. Continuing to use your account after the effective date constitutes acceptance of the revised terms.
Can I use my account while a terms dispute is open?
In most cases, yes — routine account activity continues while a query is being reviewed. However, if the dispute relates to a specific transaction or a suspected policy breach, we may place a temporary hold on the relevant wallet action until the matter is resolved.
What happens to my wallet balance if my account is closed?
Any remaining balance in your account wallet will be returned through your last verified payment method — Nagad, Upay, or Bank Transfer, depending on which you used most recently. Pending transactions are settled first before the closure is finalised.
Who do I contact if I think a term has been applied incorrectly?
Contact support in writing through the email route listed in your account profile. Describe the specific clause you believe was misapplied and include the date and amount of the transaction involved. We will review the case and respond before taking further action.
Are there separate terms for game content and sports betting?
These terms cover your account and wallet use across all sections of bajiik, including the games lobby and sportsbook. Specific rules for individual game types or promotional periods are published as supplementary notices within the relevant section of your account.