bajiik sets out these legal terms so you know exactly what applies when you access our site, open an account, or carry out transactions using Nagad, Upay, or Bank Transfer. Access and eligibility depend on your local law and the eligible regions we support — read through the sections below to understand where you stand.
Jurisdiction-dependent access
Account rights outlined
Nagad, Upay, Bank Transfer context
Policy contact available
POLICY POSTURE
How Our Legal Terms Apply to You
These terms govern your use of the bajiik platform, including account registration, wallet transactions, and all content you access through our site. Because access and eligibility depend on your local law, we are explicit: if local regulations in your region restrict or prohibit online gaming and betting activity, those rules take precedence and you are responsible for confirming your own eligibility before opening an account. When you register, you confirm that you meet the age and eligibility requirements in your jurisdiction. We process account data to operate your wallet, handle transactions via Nagad, Upay, and Bank Transfer, and respond to support requests. We do not share your account data with third parties except where required to process a payment or comply with a lawful request from a relevant authority. These terms may be updated periodically. When material changes are made, we will note them in your account area. Continued use of the site after a posted update means you accept the revised terms. If anything here is unclear, our support team is the right place to start — contact details are in the Support section below.
Nagad
Upay
Bank Transfer
Account wallet
Eligible regions
POLICY SCOPE
What These Terms Cover and What They Do Not
Understanding the boundaries of this policy helps you know when it applies to your activity and when a separate set of rules or a third-party service is responsible.
Account Access
These terms apply fully to account registration, login, and the actions you take while signed in — including updating your details, reviewing transaction records, and contacting support through our published channels.
Transactions
Deposits and withdrawals processed via Nagad, Upay, or Bank Transfer fall within our policy. The transaction limits and verification steps shown in your account at the time of the request are the operative ones.
Site Content
All content published on bajiik — lobby pages, game descriptions, promotional notices — is covered by these terms. You may not copy, redistribute, or mirror site content without written permission.
Third-Party Services
Payment processors, game content providers, and any external link you follow from our site operate under their own terms. We are not responsible for the policies or practices of those third parties.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You have practical choices at every stage of your account lifecycle. To review the data we hold against your account, open the account settings page and look for the profile and history sections — your transaction records and registered details are displayed there directly. If any detail is incorrect, the same settings area lets you submit a correction; for changes to identity documents or payment credentials, follow the verification steps shown on that page rather than contacting support first, as the in-app flow is faster. If you have a question about how your data is used, or you want to request a copy of your records, raise it through the support contact path described in the section below. We will acknowledge the request and respond through the channel you used. If you decide to close your account, that option is also available within account settings — follow the steps shown there and confirm via the email address registered to your account.
Review Your Records
Account settings shows your full transaction history and registered profile details. No separate request is needed to view what we hold on your account.
Correct Account Details
Update name, contact, or payment details from the profile section. Identity or payment credential changes follow the verification flow shown in-app.
Request Data or Ask a Policy Question
Use the support contact routes below to ask about data use or request a copy of your records. We respond through the same channel you used to contact us.
Close Your Account
Account closure is handled inside account settings. Confirm the request from your registered email address to complete the process.
POLICY CONTACT
Reach Us About This Policy
If you have a question specifically about these legal terms, your account data, or how a policy applies to your situation, use any of the contact routes below. We respond through the same channel you opened.
Live Chat
Open the chat widget from any page on bajiik to send a message directly to our support team. Available from the site footer.
Email Support
Send a detailed policy question or data request to our support email address, which is listed on the Contact page within your account area.
Account Help Centre
The Help Centre linked from your signed-in account menu covers common policy questions with step-by-step answers you can act on immediately.
HOW WE HANDLE DATA
Data, Cookies, Security and Retention
We keep your account and transaction data only as long as it is needed to operate your account or meet a legal obligation. When that period ends, records are deleted or anonymised in line with our internal retention schedule.
Cookies
We use session and preference cookies to keep you signed in and remember display settings. You can review or clear cookies through your browser settings at any time; disabling session cookies will require you to log in each visit.
Account Security
Your account is protected by password authentication. For any sign-in issue or suspected unauthorised access, use the password reset flow on the login page and then contact support through the routes listed above.
Data Retention
Transaction records are retained for the period required by applicable law in your eligible region. Account profile data is held while your account is active and for a reasonable period after closure.
Policy Change Requests
To request a change to how we process your data, or to ask about retention periods that apply to your account specifically, contact us via the support routes in the section above and include your registered account email.
POLICY FAQ
Common Legal Questions Answered
These questions cover what people most often ask about account rights, data handling, and how our policy applies in Bangladesh.
Does this policy apply to me if I am in Bangladesh?
Access and eligibility depend on your local law and the eligible regions we support. If online gaming activity is restricted by the laws of your region, those rules take precedence. Review your local legal position before opening or using an account on bajiik.
How do I see what personal data bajiik holds on my account?
Sign in, open account settings, and check the profile and history sections. Your registered details and full transaction history are displayed there. No separate request is needed to view this information in the standard account area.
Can I correct information on my account?
Yes. Most profile details can be updated directly from account settings. Changes to identity documents or payment credentials linked to Nagad, Upay, or Bank Transfer go through the verification flow shown in-app — that path is faster than raising a support ticket.
What happens to my data if I close my account?
Account closure is handled inside account settings and confirmed via your registered email. After closure, we retain transaction records for the period required by applicable law in your eligible region, then delete or anonymise remaining data in line with our retention schedule.
Who do I contact if I have a question about these legal terms?
Use the live chat widget on bajiik, the support email listed in your account area, or the Help Centre accessible from your signed-in account menu. We respond through whichever channel you use to raise the question.
Do third-party payment processors or game providers have their own terms?
Yes. Services such as Nagad, Upay, and Bank Transfer, as well as game content providers, operate under their own terms and privacy policies. bajiik is not responsible for those third-party terms; check them directly with the relevant provider.